Having trouble with Colorado Springs Utilities (CSU). He called them to light his heating system pilot but they couldn’t do it. He also had problems with his electrical system. His furnace is now damaged and he believes their faulty transformer is to blame.
Signed up with the Energy Resource Center in Teller County is helping him with energy reduction. They insulated his home, installed windows, and signed with Glaser Solar to install a solar system. The system is complete except for a net meter.
Transferred his account from his ex-wife to his name, then sold house. Moved into rental and transferred service to rental. But landlord said it wasn’t being paid, payment was going to his previous house. So, in essence, he was paying a few months for the new owners. Now Excel says he owes $700.
In 2016 she bought a home with an existing solar system from Solar City. In 2023 Xcel was switching to smart meters and they did not want one. Now they’re being told they must have one.
17 years ago he filed 28 deeds on plots of land containing wells on each of them. The wells were drilled by Golden Cycle (land owner) in 1972 with state permits, in an effort to sell their land. They sold some of it and retained the rest. He wants to know how to partner with
Around 4-years ago, he had solar on his home and garage, each having its own meter. Solar goes to garage first, then the home. His electric bills have been around $22 a month until smart meters were installed. Now his bills are way more, he is paying around $730. So he switched back to regular
He used to have a rental and sold it to a tenant. After 3-years the buyer re-sold it. Now he is getting a collection notice for unpaid utilities because he never removed his name from the account.
She got her roof replaced on her townhome through the HOA. The roofer hit her gas line with a nail gun and she paid $6K for repairs. She wants the contractor or HOA to pay for repairs. She smelled gas one week later and called Xcel. Xcel turned off gas. Called Bell Plumbing and paid
He is with the Full Circle, a charity that helps youth deal with substance abuse. They recently bought a building that needs electrical work and they asked Xcel to turn off power. Ecel says it will take several weeks.
Live in Pueblo West and got service from a company bought by Amerigas and she changed to Blue Flame in Feb 2024. Amerigas is trying to collect $7K+